Understanding User Acceptance Testing (UAT)

28 min readOct 21, 2023

In this article we will see what is UAT, Types, Steps, Performing UAT, UAT Timeline, checklist, Templates, test cases, Testing before UAT, Test scenarios etc.

Are you a software tester who is looking to gain a better understanding of User Acceptance Testing (UAT)? If so, you’ve come to the right place! UAT plays an important role in revealing possible problems with program functions or user interfaces that could have been overlooked during earlier stages of testing.

By familiarizing yourself with the basics of UAT, you’ll be able to identify potential issues before releasing any product and ensure its quality. In this blog post, we’ll explore what UAT is, why it’s valuable, best practices for running tests successfully — and much more! Read on to discover all you need to know about getting started with User Acceptance Testing.

What is user acceptance testing?

User Acceptance Testing (UAT), also known as Beta or End-User Testing, is the final phase in the software development process before the software or application is released to the market. In this phase, the actual users of the software test the application in a real-world environment to verify whether it meets their requirements and can perform the tasks it was designed for effectively.

Hooray! You’ve just stumbled upon one of the most exciting aspects of software development — User Acceptance Testing, or UAT for short. Now, let’s embark on a playful journey to understand what it is all about.

The Curtain Raiser: Imagine you’re at a grand theater, and the play is about to start. But before the curtain rises, there’s a rehearsal. That’s exactly what UAT is in the world of software development. It’s the final rehearsal before the software goes live, ensuring everything works perfectly when the spotlight is on.
The User’s Stage: In UAT, the users are the stars! They get to test the software in a real-world scenario. It’s like giving them a chance to walk around the set, interact with the props, and see if everything feels right before the actual performance.
The Plot Check: During UAT, users follow a storyline (known as a use case) to ensure each scene unfolds as it should. If any scene doesn’t play out as expected, the curtain doesn’t rise. The software doesn’t go live until everything falls into place.
The Finale: And finally, when users give their applause (or approval), we know the software is ready to take the stage. It’s time for the actual performance to begin!

So there you have it, folks! UAT in a nutshell. It’s not just about finding bugs, it’s about delivering a performance that gets a standing ovation from the users! Now, who wouldn’t want to be a part of that?

Types of acceptance testing

Acceptance testing is a critical step in the software development lifecycle, providing a final check before a product is released to the general public. It aims to ensure that a software system meets all necessary requirements and performs its intended functions under real-world conditions. There are different types of acceptance testing, each with its unique purpose and focus.

These include:

User Acceptance Testing (UAT)
Operational Acceptance Testing (OAT)
Contract or Regulation Acceptance Testing
Alpha and Beta Testing.

Each of these types plays an essential role in delivering a high-quality, reliable, and user-friendly software product.

What are the 4 types of acceptance testing?

It’s like the final dress rehearsal before the big software performance. There are four main characters in our play:

User Acceptance Testing (UAT): The superstar of the show! This is where real users come on stage and test the software to see if it can perform its tricks in the real world. They’re looking for a standing ovation in functionality, usability, and compatibility.
Operational Acceptance Testing (OAT): The behind-the-scenes hero. OAT ensures all the props are in place — system stability, data backups, and security features. It’s performed by the backstage crew (systems administrators) to make sure the software is ready for the grand opening night.
Contract or Regulation Acceptance Testing: The strict director making sure everyone knows their lines. This form of testing ensures the software sticks to the script, meeting all contractual specifications and regulations. No improvisation allowed here!
Alpha and Beta Testing: The sneak previews before the grand release. Alpha testing is the dress rehearsal, conducted by a select group within the organization. Beta testing is the first public performance, with a limited audience providing valuable feedback for those last-minute tweaks.

So there you have it — the cast of characters in the acceptance testing theater. Each one has a critical role in ensuring the software steals the show when it’s finally time for the curtain to rise!

UAT in agile

User Acceptance Testing (UAT) in Agile is like the grand finale of a fireworks show. It’s the last testing phase in the Agile development process, where actual users step into the spotlight to make sure the software is ready for its big debut.

In the Agile world, UAT is a collaborative and iterative process. As each sprint delivers a working piece of software, users get to test and provide feedback in real-time. This isn’t just a one-time show at the end. Instead, it’s a series of performances throughout the development process, which means any bugs or issues can be addressed while the solution is still being shaped.

The goal? To ensure the software not only meets its technical requirements but also performs seamlessly and intuitively in the hands of the end-users — the people who will be using it every day. It’s all about making sure the software is not just fit for use, but fit for purpose. So when it’s finally time for the software to take center stage, it’s ready to wow the audience!

What is UAT testing in agile?

This isn’t your average, run-of-the-mill testing phase. Oh no, it’s far more exciting than that! Let’s break it down:

The Main Event: UAT is the grand finale of the Agile development process. It’s the moment when real users get their hands on the software to see if it’s ready for the big leagues.
A Team Sport: In Agile, UAT isn’t a solo act. It’s a collaborative effort that involves the whole team — from developers and testers to business stakeholders and end-users.
Rolling Performances: Unlike traditional methods where UAT is a one-time show at the end, Agile treats it like a series of mini-performances throughout the development process. After each sprint, a new piece of software is tested and feedback is gathered.
Spotlight on Usability: The spotlight in UAT is firmly on usability. Can the users navigate the software without a hitch? Does it meet their needs and expectations? If not, it’s back to the drawing board!
The Final Applause: The goal of UAT in Agile is to ensure the software is not just technically sound but also user-friendly and fit for purpose. It’s all about getting that standing ovation from the users when the software finally makes its debut.

So, that’s the magic of UAT in Agile. It’s a thrilling ride that keeps everyone on their toes until the very end!

UAT Process

Roll up, roll up! Welcome to the User Acceptance Testing (UAT) process, a thrilling adventure where software is put through its paces before it’s unleashed into the real world.

This is the grand finale of the testing process, where we ensure the software not only meets technical requirements but also fits the needs and expectations of the end-users. It’s a blend of planning, designing test cases, setting up the environment, executing tests, logging defects, fixing and retesting, and the final sign-off. Stay tuned as we dive deeper into each stage in this exciting journey!

Steps in UAT testing

Planning: We kick off our adventure by planning our route. We identify our brave testers (the end users), map out the testing strategy, and pick our tools and methods.
Designing Test Cases: Next, we design our rollercoaster — the test cases. Based on real-world scenarios, these are the exciting highs and lows our software will navigate.
Setting up the Environment: Now, we build our theme park — the testing environment. This is where all the fun happens!
Executing Tests: The ride begins! Our software hops on the rollercoaster and we watch with bated breath as it tackles each test case.
Logging Defects: Any bumps or hiccups on the ride? We log them down for our maintenance crew (the developers) to fix.
Fixing and Retesting: The developers spring into action, smoothing out the bumps. Then, it’s back on the ride for another round of testing.
Sign-off: If our software completes the ride without a hitch, it’s time for the grand finale — the sign-off from the stakeholders. Applause, please!

And there you have it, folks — the exhilarating journey of UAT, ensuring our software is not just ready, but show-stoppingly spectacular for its real-world debut!

How many steps are there for UAT testing?

There are typically seven steps involved in the User Acceptance Testing (UAT) process:

Each step plays a crucial role in ensuring that the software or application meets the end users’ needs and expectations.

Performing UAT

Here’s a playful take on how you can perform UAT:

Gather Your Tools: Like a superhero gearing up, the first step is to gather all the tools you’ll need for your epic adventure. This includes the software to be tested, the test environment, and the test cases.
Assemble Your Team: Next, you’ll need a team of fearless end users who will put the software through its paces. These are the true heroes of our story!
Embark on the Adventure: With your team and tools in place, it’s time to dive into the action! Execute the test cases and navigate the twists and turns of the software.
Record Your Journey: As you journey through the software, document any bugs or issues that arise. These are your villains, and they’ll need to be defeated before you can claim victory.
Defeat the Villains: Once you’ve identified the villains (bugs), it’s time to call in the reinforcements — your developers. They’ll swoop in to fix the issues and save the day.
Victory Lap: With the villains vanquished, it’s time for a victory lap. Retest the software to ensure all bugs have been squashed and everything runs smoothly.
Celebrate: If all goes well, the final step is to celebrate a successful mission! Get sign-off from the stakeholders and prepare to deploy your software to the real world.

Remember, every epic adventure has twists and turns, and UAT is no different. But with careful planning, a strong team, and a bit of courage, you’ll be sure to succeed. Good luck!

How should user acceptance testing be performed?

Performing User Acceptance Testing (UAT) is a critical part of the software development process. It’s the final check to ensure that the software meets the end users’ needs and expectations before it’s released into the wild. Here are the steps on how to perform UAT:

Remember, the goal of UAT is to ensure that the software works for the user. If it doesn’t meet the users’ needs, it’s back to the drawing board!

UAT timeline

The timeline for User Acceptance Testing (UAT) can vary greatly depending on the scope and complexity of the project, as well as the number of defects found during testing. However, a general outline of a UAT timeline might look like this:

This is a rough estimate and actual timelines can vary. For larger, more complex projects, each of these stages may take longer. It’s also important to build in buffer time for unexpected delays or issues.

How many days is UAT testing?

The duration of User Acceptance Testing (UAT) can vary greatly depending on the size and complexity of the software project. However, on average, UAT is often scheduled for a period of two to four weeks.

This time frame allows for:

Test Planning and Design: This involves creating and reviewing test cases, which usually takes a few days to a week.
Test Execution: The actual testing phase where end users or testers start executing the test cases. This could take one to two weeks, depending on the number of test cases and complexity of the software.
Defect Fixing and Retesting: Once defects are identified and fixed by the development team, the corrected software needs to be retested. This could add another week to the timeline.
Sign-off: Finally, once all defects are addressed, and the software meets business requirements, stakeholders can sign off on the UAT, indicating that the software is ready for live deployment.

Remember, these are just estimates, and actual timelines can vary based on many factors. It’s essential to have a flexible schedule to accommodate any unexpected issues or delays that may arise during testing.

UAT vs Other Forms of Testing

UAT vs CAT

Sure, here’s a more detailed comparison:

Testing Type Performed By Purpose When it’s Done Additional Information

User Acceptance Testing (UAT)

End Users or Business Representatives

UAT is performed to ensure that the system meets the specified business requirements and can handle required tasks in real-world scenarios, according to specifications.

UAT is typically the final test conducted before the product is ready for release or deployment.

UAT is often carried out using real-world scenarios and data. It aims to validate the end-to-end business flow. It’s not uncommon for UAT to result in changes to the system, as users might uncover functional gaps.

Customer Acceptance Testing (CAT)

Customers or Client Representatives

CAT is performed to ensure that the delivered product meets the customer’s requirements and works as expected in the live environment. It’s more about confirming the overall satisfaction of the customer with the final product.

CAT is typically done after UAT, and right before the product is handed over to the customer for their use.

CAT is often seen as the final gate before product delivery. Its success depends on how well the system satisfies the user’s needs in the live environment. If the product fails at this stage, it’s usually sent back for improvement.

Again, please note that the terms UAT and CAT are sometimes used interchangeably. The exact definitions and responsibilities may vary depending on the specific context or organization.

What is the difference between cat and UAT?

User Acceptance Testing (UAT): Customer Acceptance Testing (CAT):

QA vs UAT

Sure, here’s a comparison of Quality Assurance (QA) Testing and User Acceptance Testing (UAT) in tabular form:

Please note that the exact definitions and responsibilities may vary depending on the specific context or organization.

What is QA vs UAT testing?

Quality Assurance (QA) Testing and User Acceptance Testing (UAT) are two different stages of the software testing process. They serve distinct purposes, are conducted by different individuals, and occur at different times in the development lifecycle. Also there is difference between UAT and other testing approches in agile we have discussed.

Here’s a brief comparison:

Quality Assurance (QA) Testing: User Acceptance Testing (UAT):

In summary, while QA testing focuses on verifying ‘if the system is built correctly’, UAT ensures ‘if the correct system is built’. Both are crucial for delivering a high-quality product.

Testing before UAT

Before User Acceptance Testing (UAT), several other testing levels are performed to ensure the software is functioning correctly and meeting the set requirements. These testing levels include:

All these testing levels are performed before UAT to ensure that the product is free from critical bugs and that it meets the user’s business requirements.

What testing is done before UAT?

Before User Acceptance Testing (UAT), several other types of testing are conducted to ensure that the software is functioning correctly and meeting the requirements. These include:

All these testing stages are performed before UAT to ensure that the product is free from critical bugs and that it meets the user’s business requirements.

UAT Checklist and Templates

A User Acceptance Testing (UAT) checklist and template can be crucial tools to ensure the testing process is thorough and effective. Here’s an example of a typical UAT checklist:

UAT Checklist:

And here’s a simple template for a UAT test case:

UAT Test Case Template:

TC001

1. Open app 2. Enter username & password 3. Click login button

Username: user1 Password: password1

User should be successfully logged in

Remember, these are just examples. Your UAT checklist and template might look different depending on the specifics of your project.

UAT checklist

A UAT checklist can guide this process to ensure nothing is overlooked. Here’s a common UAT checklist based on several sources:

Remember, these are just general guidelines. Your UAT checklist may need to be adjusted based on the specific needs and context of your project.

What is a UAT checklist?

A User Acceptance Testing (UAT) checklist is a document that outlines the steps needed to complete UAT, which is the final phase of software testing. The checklist typically includes planning and preparing test scenarios, executing test cases, logging and resolving defects, and obtaining sign-off from stakeholders.

It ensures that all critical aspects of the system are tested and that the software meets the user’s requirements and works as expected in real-world scenarios.

UAT templates

User Acceptance Testing (UAT) templates help to structure the testing process and ensure that all necessary steps are taken. Here are some examples of common UAT templates:

Introduction

Overview of the system and objectives of UAT

Scope

Areas of the system to be tested during UAT

Roles and Responsibilities

Who will be involved in UAT and their responsibilities

Schedule

Timeline for each phase of UAT

Test Scenarios/Cases

Detailed scenarios or cases to be tested

Entry and Exit Criteria

Conditions that must be met to start and finish UAT

Risks and Assumptions

Potential issues that might affect UAT and any assumptions made

TC001

1. Open app 2. Enter username & password 3. Click login button

User should be successfully logged in

Remember, these are just basic examples. Your UAT templates might need to be adjusted based on the specific needs and context of your project.

User acceptance testing template

A User Acceptance Testing (UAT) template is a document that helps guide the testing process to ensure that a system or product works for the user as intended. Here’s a basic example of a UAT template:

Project Name: [Name of the project]

Date: [Date of testing]

Test Case ID: [Unique identifier for each test case]

Test Scenario: [Brief description of what is being tested]

Test Steps: [Detailed steps to execute the test]

Expected Result: [What should happen if the test is successful]

Actual Result: [What actually happened when the test was executed]

Pass/Fail: [Whether the test passed or failed]

Comments: [Any additional notes about the test]

Issues Log

Issue ID: [Unique identifier for each issue]

Issue Description: [Details of the issue]

Severity: [How serious the issue is, e.g., Low, Medium, High]

Assigned to: [Who is responsible for resolving the issue]

Status: [Current status of the issue, e.g., Open, In Progress, Closed]

Resolution Date: [When the issue was resolved]

Sign-off:

I, [Stakeholder’s name], confirm that the system has been tested and has met the acceptance criteria.

Signature: [Stakeholder’s signature]

Date: [Date of sign-off]

This is a basic template and can be modified according to the specific requirements of your project.

Writing and Approving UAT Test Cases

Writing and approving User Acceptance Testing (UAT) test cases is a collaborative process between the business stakeholders and the testing team. Here’s a step-by-step guide:

Understand Requirements: Start by understanding the business requirements and objectives of the application. Gather all necessary documentation such as project requirements, design documents etc.
Identify Test Scenarios: Based on the requirements, identify real-life scenarios that the software will be used for. These scenarios form the basis of your test cases.
Write Test Cases: For each scenario, write detailed test cases that outline specific steps to execute the test, the expected result, and the actual result.
A sample format could be:
Test Case IDTest ScenarioTest StepsExpected ResultActual ResultTC001Login functionalityEnter username & password > Click login buttonUser should be successfully logged in-
Review Test Cases: Have the test cases reviewed by the project team or a subject matter expert. They should ensure that all scenarios are covered and that the test cases accurately reflect the business requirements.
Approve Test Cases: The final step is to get approval from the project stakeholders. This could be the project manager, business analyst, or the client. Their sign-off ensures that everyone agrees on what will be tested and how.
Execute Test Cases: Once approved, the UAT test cases can be executed. Document any defects or issues that arise and retest once they have been fixed.

Remember, the goal of UAT is to confirm that the system meets the agreed-upon criteria and is ready for use in the real world. So, the test cases should be as close as possible to the real-world scenarios.

Writing UAT test cases

Writing UAT (User Acceptance Testing) test cases involves creating detailed steps to validate that a system or application meets business requirements. Here’s a step-by-step guide on how to write effective UAT test cases:

Understand the System: Before you start writing test cases, you need to understand the system and its intended use. Review all available documentation, including business and system requirements, user stories, and process diagrams.
Identify Test Scenarios: Identify all possible scenarios that could occur when using the system. Think about all the different ways the system will be used in a real-world setting. These scenarios should cover all functionalities of the system.
Design Test Cases: For each scenario, create a separate test case. Each test case should have the following components:

Test Case ID: A unique identifier for each test case.
Test Scenario: A brief description of what is being tested.
Test Steps: Detailed steps to follow to carry out the test. This should be clear enough that anyone can perform the test.
Expected Result: What should happen when the test is executed successfully.
Actual Result: This is filled in during the testing phase to document what actually happened during the test.
Status: This indicates whether the test case passed or failed during execution.

Review and Refine: Review your test cases and refine them as necessary. Make sure they are clear, concise, and easy to understand.
Get Approval: Once your test cases are written and reviewed, get approval from relevant stakeholders to ensure they meet expectations and cover all necessary areas.

Remember, the goal of UAT test cases is to confirm that the system behaves as expected in real-world scenarios. So, each test case should reflect realistic user actions and expectations.

How to write UAT test cases?

Writing User Acceptance Testing (UAT) test cases involves outlining a series of steps to verify that a system meets its business objectives and is ready for use. Here’s a step-by-step guide on how to write effective UAT test cases:

Understand the Business Objectives: Start by understanding the business requirements and objectives of the system. This will give you a clear idea of what needs to be tested.
Identify Test Scenarios: Based on the requirements, identify potential real-life scenarios that end-users will encounter when using the system. These scenarios should cover all functionalities of the system.
Write Test Cases: For each scenario, write a detailed test case. Each test case should include:

Test Case ID: A unique identifier for each test case.
Test Scenario: A brief description of what is being tested.
Test Steps: Detailed steps to execute the test.
Expected Result: The outcome that should occur if the system is working correctly.
Actual Result: This is filled in during the testing phase to document what actually happened during the test.
Pass/Fail: This field is completed after the test to indicate whether the test passed or failed.

Review Test Cases: After the test cases are written, they should be reviewed by the project team or other relevant stakeholders. This ensures that all necessary scenarios are covered and that the test cases accurately reflect the business requirements.
Get Approval: Once the test cases have been reviewed and refined, they should be approved by the project stakeholders. This could be the project manager, business analyst, or the client. Their approval indicates consensus on what needs to be tested and how.
Execute Test Cases: After approval, the test cases can be executed. Any issues discovered during testing should be documented and addressed.

Remember, the goal of UAT is to validate that the system can handle required tasks in real-world scenarios, according to specifications. The test cases you write should help determine whether this goal has been achieved.

Approving UAT

Approving User Acceptance Testing (UAT) is a critical step in the software development lifecycle. It signifies that the software meets business requirements and is ready for deployment. Here’s a step-by-step guide on how to approve UAT:

Remember, approval of UAT does not mean the system is perfect. It means the system is good enough to go live. There may still be minor defects, but they should not significantly affect the system’s functionality or user experience.

Who approves UAT?

User Acceptance Testing (UAT) is typically approved by the key stakeholders in a project. This could include:

Business Stakeholders: These are individuals who have a direct interest in the product, such as business owners, investors, or executives. They often have the final say in whether the software meets their business needs and can be deployed.
Product Owners: In an Agile development environment, the Product Owner has a significant role in approving UAT. They represent the business stakeholders’ interests and ensure that the product delivers value to the business.
End Users or User Representatives: The actual users of the software, or their representatives, play a crucial role in UAT approval. After all, the primary purpose of UAT is to ensure that the system can handle real-world scenarios and meets user expectations.
Project Managers or Team Leaders: Depending on the organization’s structure, Project Managers or Team Leaders may also be involved in the approval process. They coordinate the testing efforts and help assess whether the software is ready for deployment.

Remember, the exact roles involved in UAT approval can vary depending on the organization and the specifics of the project. The important thing is that those who approve UAT have a deep understanding of the business requirements and user needs.

Execution of UAT Testing

Executing User Acceptance Testing (UAT) involves running through the test cases that were prepared during the planning stage of UAT. Here’s a step-by-step guide on how to execute UAT:

Remember, the goal of UAT is to validate that the system meets the business needs and is ready for deployment. Therefore, the focus should be on testing the software from an end-user’s perspective and validating that it performs as expected in real-world scenarios.

Performing UAT testing

User Acceptance Testing (UAT) is a critical phase in the software development life cycle. It helps validate that the system or application aligns with the business requirements and is ready for production. Here’s a step-by-step guide on performing UAT:

Remember, UAT is not just about finding bugs. It’s about confirming that the system can handle real-world tasks and meets the users’ needs and expectations.

Who performs UAT testing?

User Acceptance Testing (UAT) is typically performed by the end users or user representatives. These are individuals who will be using the software in their daily work once it’s deployed to the production environment. They perform UAT to ensure that the system meets their needs and can handle real-world scenarios.

Some of the common roles involved in performing UAT include:

Business Users: These are the people who will use the software for their day-to-day tasks. They know the business processes best and can validate whether the software meets their needs.
Product Owners: In an Agile development environment, the Product Owner represents the business stakeholders and ensures that the product delivers value to the business. They might participate in UAT to confirm that the software aligns with the business requirements.
Subject Matter Experts (SMEs): These are individuals with in-depth knowledge of the business processes that the software is designed to support. They can provide valuable insights during UAT.
UAT Testers: Some organizations have a dedicated team of UAT testers who specialize in testing from the user’s perspective. They work closely with the business users to understand their needs and then perform UAT on their behalf.

Remember, the goal of UAT is to validate that the system works for the user. Therefore, whoever performs UAT should have a good understanding of the business requirements and the users’ needs.

UAT testing tools

There are several User Acceptance Testing (UAT) tools available to help streamline and automate the UAT process. These tools can help with test management, defect tracking, collaboration, and reporting. Here are some commonly used UAT tools:

Remember, the best tool for you will depend on your specific needs, such as the size of your team, your workflow, and your budget.

Can Jira be used for UAT testing?

Yes, Jira can be used for User Acceptance Testing (UAT). It is a versatile tool that can be adapted to manage different aspects of software development and testing. While it’s not specifically designed for UAT, it can be customized to fit this purpose.

Jira allows you to create and track issues, which can serve as test cases in the context of UAT. You can define the steps to execute the test, the expected outcome, and then log the actual result. If the system does not behave as expected, you can create a new issue to track the defect.

Moreover, Jira supports workflows, which can be used to manage the UAT process. For example, a test case might start in the ‘To Do’ state, move to ‘In Progress’ when testing begins, and then either go to ‘Done’ if the test passes or ‘Bug Reported’ if a defect is found.

There are also plugins available that can enhance Jira’s capabilities for UAT. For instance, some plugins add test case management features, making it easier to write, organize, and execute test cases.

However, keep in mind that using Jira for UAT may require some level of technical expertise to set up and customize. Also, Atlassian’s own documentation warns that while Jira can work for manual testing and acceptance testing, it’s not a dedicated testing tool.

So, while Jira can certainly be used for UAT, whether it’s the best tool for your needs will depend on your specific requirements and circumstances.

Footnotes

UAT Types and Defects

User Acceptance Testing (UAT) is the final phase in the testing process before the software is delivered to the end user. It is performed by the actual users and focuses on the functionality and usability of the software rather than technical aspects. There are several types of UAT, each serving a specific purpose.

Types of UAT: Common UAT Defects:

Defects in UAT are usually related to the software failing to meet the user’s requirements or expectations. Here are some common types of defects found during UAT:

The goal of UAT is to identify and fix these defects before the software is released, ensuring that it satisfies the user’s needs and provides a good user experience.

Types of UAT

Each type of UAT has its own specific focus and is used at different stages of the software development and release process.

User acceptance testing types

Already defined in above sections please refer.

UAT defects

During User Acceptance Testing (UAT), several types of defects may be discovered. These defects are usually related to the software failing to meet the user’s requirements or expectations. Here are some common types of defects often found during UAT:

The goal of UAT is to identify and address these defects before the software is released, ensuring that it meets the user’s needs and provides a good user experience.

What are the different types of UAT defects?

Functionality Defects
Usability Defects
Performance Defects
Compatibility Defects
Security Defects
Data Handling Defects
Interface Defects
Configuration Defects
Installation Defects
Integration Defects

Skills and Roles in UAT

The User Acceptance Testing (UAT) process involves various roles and requires a variety of skills to ensure its success. Here are some of the key roles and skills involved in UAT:

Roles: Skills:

Each role in UAT has its own specific responsibilities, and each skill contributes to the successful completion of UAT.

UAT skills

User Acceptance Testing (UAT) requires a certain set of skills to be carried out effectively. Here are some key skills needed for UAT:

Is UAT testing a skill?

Yes, User Acceptance Testing (UAT) is a skill. It involves a specific set of abilities and knowledge that allows an individual to effectively conduct tests on a software system before it’s released to ensure it meets the defined business requirements and can handle real-world scenarios.

Roles in UAT

User Acceptance Testing (UAT) involves several key roles to ensure that the software or product meets the business needs and functions as expected in real-world scenarios. Here are some of the primary roles involved in UAT:

Each role plays a vital part in ensuring the success of UAT and ultimately, the successful implementation of the software or product.

Who writes UAT test cases?

UAT (User Acceptance Testing) test cases are usually written by Business Analysts, UAT Testers, or the end users themselves. These individuals have a deep understanding of the business requirements and user scenarios that the software should fulfill.

The role of writing UAT test cases can depend on the organization’s structure and processes. In some cases, a dedicated UAT team might be present to handle these tasks.

The key is that whoever writes the UAT test cases should have a good understanding of the user requirements and the business context in which the software will operate. This ensures that the test cases accurately reflect real-world scenarios and effectively validate whether the software meets the user’s needs and expectations.

Advanced Concepts in UAT

User Acceptance Testing (UAT) is the final phase in the software testing process where the intended users test a system to verify if it can complete required tasks in real-world scenarios, according to specifications. Here are some advanced concepts in UAT:

Remember, the goal of UAT, and any advanced concepts associated with it, is to validate that a solution works for the user and that it’s ready for delivery.

UAT best practices

User Acceptance Testing (UAT) is a critical phase in the software development lifecycle as it ensures that the system or application meets business requirements. Here are some best practices to consider for UAT:

Remember, the goal of UAT is to validate that the system or application meets the user’s needs and functions as expected in real-world scenarios. Following these best practices can help achieve this effectively.

User acceptance testing best practices

Identify the Target Audience: Understand who will be using the system and involve them in the testing process. The end-users of the system can provide valuable insights and detect potential issues that may not be apparent to the development team (Practitest).
Develop a Test Plan: A well-structured test plan is crucial for the success of UAT. This should outline the testing strategy, scenarios to be tested, resources needed, and timelines (Aimultiple).
Create Detailed Test Cases: The test cases used in UAT need to be as detailed and specific as possible. They should clearly specify what actions to perform and what results to expect (Release).
Use Realistic Data: It’s important to use realistic data for UAT. However, care should be taken to ensure that this does not expose sensitive user data (Aimultiple).
Clear Communication: Effective communication is key in UAT. Any bugs or issues identified during testing should be clearly communicated to the relevant parties (Practitest).
Test in a Realistic Environment: The testing environment should mimic the production environment as closely as possible. This helps to ensure that the system will work as expected when it goes live (LinkedIn).
Patience and Flexibility: UAT can be a complex and time-consuming process. It’s important to be patient, understand the user’s perspective, and be flexible in finding solutions to any issues that arise (ERP Information).

These practices can help to ensure that the system meets the users’ needs and expectations, and that any potential issues are identified and addressed before the system goes live.

UAT validation or verification

User Acceptance Testing (UAT) is primarily a validation activity.

Let’s clarify the difference between verification and validation in software testing:

Verification is the process of checking that a product meets specified requirements at particular stages during development. It answers the question, “Are we building the system right?” This involves reviews, walkthroughs, and inspections conducted by QA teams.
Validation is the process of evaluating software during or at the end of the development process to determine whether it satisfies the specified requirements. It answers the question, “Are we building the right system?” This usually involves actual testing and takes place after verifications are completed.

In UAT, the actual users of the software validate the software to ensure that it can handle required tasks in real-world scenarios, according to specifications. They’re not concerned with the underlying design or code, but rather with the functionality and usability of the application — they want to validate that the right system has been built for their needs. So, UAT falls under the category of validation, not verification.

Is UAT validation or verification?

User Acceptance Testing (UAT) is considered a part of the validation process in software testing.

Verification and validation are two distinct processes in software testing:

Verification refers to the set of activities that ensure that software correctly implements a specific function. It answers the question, “Are we building the system right?” Verification typically involves reviews and inspections of software design and coding.
Validation, on the other hand, refers to a different set of activities that ensure that the software that has been built is traceable to customer requirements. It answers the question, “Are we building the right system?”

UAT falls under the validation process because it involves actual users of the software in the final phase of testing to confirm whether the system meets the specified business requirements and is ready for delivery. During UAT, real-world scenarios and tasks are performed, ensuring the software can handle them and therefore validating that the right system has been built according to user needs.

UAT Software and Tools

User Acceptance Testing (UAT) is a critical phase in the software development lifecycle, where end-users test the software to ensure it behaves as expected in real-world scenarios. There are several tools available that can help facilitate this process. Here are a few commonly used ones:

Remember, the best tool depends on your specific needs, including the size and spread of your team, your budget, and your specific UAT goals. Always choose a tool that fits your organization’s requirements and enhances your testing process.

User acceptance testing software

Sure, here’s a list of some popular User Acceptance Testing (UAT) software:

qTest Manager
PractiTest
Usersnap
Zephyr
TestRail
JIRA
TestLink
TestLodge
Tricentis Tosca
Micro Focus ALM/Quality Center
Selenium
IBM Rational Quality Manager
LoadRunner
Postman
SoapUI

UAT Certification

User Acceptance Testing (UAT) certification refers to the formal approval given post-UAT, indicating that the software application has met the specified acceptance criteria and is ready for live deployment. The certification is usually provided by the product owner, project sponsor, or a group of end users who have been involved in the UAT process.

It’s important to note that there isn’t a standardized “UAT certification” for individuals like there are for other areas of software testing. However, there are several training courses and certifications available for software testing in general that cover aspects of UAT, such as:

Certified Software Tester (CSTE) from QAI Global Institute
ISTQB Certified Tester from International Software Testing Qualifications Board
Certified Software Test Professional (CSTP) from International Institute for Software Testing.

These certifications not only cover UAT but also other types of testing, methodologies, and best practices in software quality assurance.

User acceptance testing certification

As of now, there isn’t a standardized certification specifically for User Acceptance Testing (UAT). However, there are various certifications related to software testing and quality assurance that encompass concepts and strategies integral to UAT. These might be useful for someone looking to enhance their knowledge in the area:

Please note that while these certifications cover aspects of UAT, they are not dedicated solely to it. Always choose a certification that aligns with your career goals and learning objectives.

UAT Interview Preparation

Preparing for a User Acceptance Testing (UAT) interview can be a critical step in securing a job in software testing. Here are some tips that could help you prepare:

UAT interview questions

Here are a few potential interview questions:

What is User Acceptance Testing and why is it important?
Can you describe the UAT process?
How do you determine the success of a UAT?
Can you provide an example of a UAT test case you have written?
How do you handle negative feedback from users during UAT?

User acceptance testing interview questions

Based on the sources you provided, here are some potential User Acceptance Testing (UAT) interview questions:

Can you explain the role of acceptance testing in the context of software development life cycle? (Source: interviewprep.org)
How do you conduct UAT? What aspects do you focus on during this phase? (Source: krishnatraining.com)
Can you elaborate on what a UAT plan is and what it typically includes? (Source: krishnatraining.com)
What is the difference between pilot testing and beta testing? (Source: onestoptesting.com)
How do you differentiate between System testing and Acceptance testing? (Source: onestoptesting.com)
Could you share your experience working with clients from different parts of the world during UAT? (Source: climbtheladder.com)
What are the key things that end-user testers should know before performing UAT? (Source: testmonitor.com)
How do you approach user acceptance testing? What are the important factors you consider when preparing for UAT? (Source: modernanalyst.com)

Remember, these questions are designed to gauge your understanding of UAT and your experience in conducting it. Prepare your responses keeping in mind the specific requirements of the role you’re interviewing for.

Final Words

User acceptance testing (UAT) is an essential part of software development, and understanding how to perform UAT correctly and efficiently can be the difference between success and failure. Gaining a deep understanding of not only what user acceptance testing is but also what processes must occur during UAT, the roles different individuals have during UAT and any other related tasks is important for ensuring its success.

To stay ahead of the game, bookmark your favorite user acceptance testing best practices, stay on top of news stories dealing with user acceptance testing and even consider getting certified in this type of software testing. If you’re confident with your current knowledge, consider brushing up on your interviewing skills by reading through our list of UAT interview questions or better yet training yourself by writing out sample user acceptance test cases. Last but not least — take a proactive approach to staying true to user acceptance test best practices such as using automated tools like Jira for creating templates and logging defects. Doing so will save time down the line and help create a user-friendly product for end users. After all, that’s what it’s all about!

Originally published at https://www.softwaretestingsapiens.com on October 21, 2023.